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Why You Still Need People Skills to Work in IT



Why You Still Need People Skills to Work in IT

You might be the go-to person when technology goes down, but you’ll need more than just great technical skills if you want to build a successful career in Information Technology. Practicing people-skills is a vital part of your success in your work as an IT professional.

You need people skills to communicate well with others. As an IT professional, you’ll have to listen patiently to a user’s experience before you can troubleshoot what might be wrong with their network, hardware, or software. Communication skills will help you translate complex ideas to people who aren’t as familiar with computers as you are. Your ability to communicate will also help you connect with your managers and the people who may report to you.

Effective communication will also assist in your presentation skills. American employees who give presentations say that their ability to do it well is critical to their success.1 If you’re knowledgeable and confident enough to present well in front a group of people, you’ll not only keep their attention, you’ll gain the attention and respect of your supervisors.

"Communication skills will help you translate
complex ideas to people who aren’t as familiar
with computers as you are."

Your positive attitude will help you better tackle the problems you’ll encounter when working on computers and their networks. That great attitude can also be infectious, spreading like good news to your coworkers and customers. And who doesn’t want a person with a good attitude on their team?

Successful IT projects are almost always the result of a team effort. Are you a good team player? That one skill can set you apart from other IT professionals who may not be as comfortable working with others. If you’re a team player you know that the overall project is more important than any single contribution. As a team member, you can add the valuable contributions of your skill set and combine it with the strengths of others to solve problems that no one person can solve on their own.

If you’re looking for an opportunity to gain the technical knowledge and the personal skills needed to succeed in an IT Career, American National University offers a wide range of IT programs at an associate’s, bachelor’s, and master’s level that can help you advance in this field. Take the first steps to a new career today.

 

1 http://www.forbes.com/sites/carminegallo/2014/09/25/new-survey-70-percent-say-presentation-skills-critical-for-career-success/

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